The fastest route is inside the app. If you cannot sign in, email from the address connected to your account and we will verify the request.
Delete inside the app
- Open 100K Step Club and choose You, then Settings.
- Choose Remove my account.
- Read the deletion summary and confirm. This cannot be undone.
Request deletion without app access
Email graeme@100kstepclub.com with the subject Delete my 100K Step Club account. Send it from the email address connected to the account. If that is impossible, include your @handle; we will ask for enough information to verify ownership without requesting a password or health screenshot.
What deletion removes
- Your account identity and profile, including handle, display name, discoverability, published profile photo, and any private photo awaiting review.
- Your stored daily step totals, badges, and Journey progress derived from those totals.
- Your friend requests, accepted relationships, fire and its sending calendar, blocks, normal member-facing reports, notification preferences, and device push tokens.
A restricted copy of report evidence and handling notes may remain for up to 24 months from the report date. Account identifiers are replaced with one-way pseudonyms. This evidence is unavailable through the app and expires under the Privacy Policy. Deleting your app account does not automatically remove a separate website signup; mention that record in your email if you want it removed too.
Timing and backups
In-app deletion begins immediately. Verified email requests are normally completed within seven days. Limited copies may remain temporarily in encrypted operational backups until the provider's routine retention cycle expires. Backups are not used for ordinary account access and are restored only for disaster recovery.
Need help?
Email graeme@100kstepclub.com. Never send your password, Apple or Google credentials, or a screenshot containing private health information.
Read the Privacy Policy and Terms of Service.
stay chars,
Graeme